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Beryl K.
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Experience Overview

20 years experience as a technical writer in the computer industry. Researching, writing, and formatting user's guides, installation guides, programming manuals, systems guides, tutorials, online help, procedures, and web pages for entry-level and advanced software and hardware products. Performing usability tests on print and online documentation. Monitoring industry trends and recommending software tools for department use.

11 years experience designing, creating, and maintaining web pages. Hand-coding HTML, designing and editing css style sheets, creating and editing graphics and digital images, editing digital photographs, creating multimedia presentations, uploading files, setting up email accounts, interviewing clients and subject matter experts, converting files to HTML and PDF, writing articles, and photographing events.

Writing Experience

Technical Writer Specialist, FileNet - an IBM Company, Kirkland, WA. October 1999 to Present. Researching and writing end-user Help topics, technical notices, white papers, and installation guides for database, network, and web site administrators for enterprise content management software (IBM FileNet P8 Platform). Documenting Java-based web application for end-users and administrators and troubleshooting help link errors. Documenting software API for developer guides. Producing HTML and PDF output. Remote and on-site work. (FileNet was purchased by IBM in 2006).

Technical Writer, The Write Stuff, Seattle WA., March 1999 to September 1999. Contract writer placed at FileNet.

Consultant, Everett, WA. Intermittently from March 1992 to March 1999. Various writing projects for several small businesses.

Technical Editor, Wasser Communications, Seattle, WA. June 1998 to August 1998. Contract editor. Responsible for technical accuracy of Learn Visual J++ Now book by Microsoft Press. Testing and correcting text and all code samples. Creating golden masters candidates for CD-ROM.

Senior Technical Writer, Intermec Corporation, Everett, WA. April 1994 to September 1997. Creating user's guides, programming manuals, systems guides, tutorials, cross-platform online help, and web pages.

Technical Writer, Wasser Communications, Seattle, WA. July 1993 to March 1994. Contract writer placed at Darigold in Seattle.

Technical Writer, Microsoft Corporation. August 1988 to February 1992. Creating end user manuals and online help.

Consultant, Precisely Write, San Mateo, CA. June 1987 to July 1988.

Consultant, SBR Associates, Cupertino, CA. June to November 1987.

Webmaster Experience

Webmaster, www.hogbytes1.com, January 1996 to Present. Registering domain, developing, and maintaining my personal web site using Homesite, PaintShop Pro, CorelDraw, Jasc Media Center, Jasc Photo Album, and WS-FTP. Site hosted on a UNIX server. Photos taken with an Olympus digital camera.

Webmaster, ABATE of Washington. September 1996 to March 1998. Developing and maintaining web site for non-profit organization using HTML-Notepad, Paint Shop Pro, and FTP shareware. For 6 months, site was hosted on a FrontPage server. Site no longer active.

Webmaster, www.snohomishbikeshow.org, Old Snohomish Antique & Classic Motorcycle Show, February 1997 to February 2006. Registering domain, developing, and maintaining web site for non-profit organization using Homesite, PaintShop Pro, and FTP shareware. Responsible for yearly web advertising campaign and periodic updates. Developing all content, including creating and editing graphics, photos, and text. Maintaining MS-Access database for mailing list. Site hosted on a UNIX server.


Web Servers

Operating Systems

HTML/XHTML, CSS, Dreamweaver, PaintShop Pro, CorelDraw, Microsoft Word, FrameMaker, PageMaker, Ventura Publisher, Microsoft Excel, Microsoft Access, Microsoft FrontPage, Adobe Acrobat (PDF), FileNet P8 Application Engine, FileNet P8 Portal Integration, FileNet Site Publisher, BEA WebLogic, IBM WebSphere, MS SQL, Oracle, Microsoft Works, Microsoft Publisher, HTML HELP, IPF (OS/2), WinHelp, and Dovetail. Familiar with Java, Javascript, JSP, XML/XSLT, ASP, .NET, C/C++, PASCAL, FORTRAN, BASIC, Visual BASIC, Assembler, Windows, UNIX, and OS/2.


Certificate in Technical Writing, De Anza College, 1987.

B.A., History, University of Washington, 1981.


Speaker, Rewriting for Online Workshop, STC Annual International Conference, May 1997, Toronto, Canada.

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